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Help Desk services provide flexible, customizable, and complete
end-user support services. Full Help Desk services can provide
information and assistance to support for all desktop, LAN/WAN
server, networks, voice and data circuits, and Intranet/Internet
environments.
End-user have one place to contact for all support questions
and requests -- a single, ultra-responsive point of support-related
communication and accountability. HP takes full ownership
of each service problem or request from the moment it reaches
the help desk until it is resolved to the end user’s
satisfaction. The services can be delivered from a HP Services
location, a client location for unique requirements or a combination
of the two.
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